Parimatch‑Global Privacy Policy
Responsible Gambling Policy – Parimatch-Global.in
At Parimatch-Global, we are deeply committed to promoting a safe, fair, and responsible gambling environment. While we offer an exciting platform for sports betting and online casino entertainment, we are also fully aware of the potential risks associated with gambling. This policy outlines our efforts to ensure that gambling remains a form of entertainment and does not cause harm to our users or society.
1. Our Commitment to Responsible Gambling
Gambling should be a fun and engaging activity, not a source of financial stress or emotional distress. Parimatch-Global strives to:
Promote healthy gambling behaviors,
Provide tools and resources for players to stay in control,
Identify and assist users who may be at risk of problem gambling,
Ensure minors are strictly prohibited from using our platform,
Comply with responsible gambling regulations and best industry practices.
2. Preventing Underage Gambling
Parimatch-Global does not accept users under the age of 18. We take the protection of minors seriously and implement the following measures:
Mandatory age verification at registration and before any withdrawals.
Random identity checks to prevent fraudulent account creation.
Advising parents to install parental control software to restrict access to gambling-related websites and applications.
Accounts suspected of being operated by minors are immediately suspended pending verification.
We encourage parents and guardians to monitor their children’s internet activities to prevent unauthorized gambling.
3. Self-Assessment & Recognizing Problem Gambling
Gambling becomes problematic when it starts interfering with a person’s personal, financial, or social well-being. Players are encouraged to self-reflect on their gambling habits by asking questions like:
Do I gamble more money than I can afford to lose?
Do I feel restless or irritable when I try to stop gambling?
Do I chase losses to recover previous bets?
Is gambling affecting my work, family, or social life?
Have I ever lied about the extent of my gambling?
If you answer “yes” to one or more of these questions, you may be at risk of developing a gambling problem.
4. Responsible Gambling Tools & Features
Parimatch-Global offers several tools to help players stay in control of their gambling activities:
a) Deposit Limits
You can set daily, weekly, or monthly deposit limits on your account to manage how much money you wish to spend on gambling.
b) Loss Limits
Loss limits allow you to cap the maximum amount of losses you are willing to tolerate over a specified period.
c) Wager Limits
You can define maximum bet amounts to prevent excessive or impulsive betting.
d) Session Time Limits
Stay aware of the time you spend gambling by setting session duration limits, after which you will be automatically logged out.
e) Reality Checks
Periodic on-screen notifications will remind you how long you have been playing, helping you keep track of time.
f) Time-Out (Cooling Off) Periods
If you need a short break, you can request a temporary time-out ranging from 24 hours to 6 weeks. During this period, your account will remain inactive, and you will not be able to place bets.
g) Self-Exclusion
For individuals needing a longer break, self-exclusion options are available for six months, one year, or longer. Once activated, your account will be locked, and you will not receive any promotional materials or communications from us.
5. Monitoring & Detecting Problematic Behavior
Parimatch-Global has systems in place to detect and monitor signs of problematic gambling. These include:
Unusually high deposits and rapid losses,
Continuous play without breaks,
Escalating wager amounts to recover losses,
Expressions of distress in communications with support staff.
When problematic behavior is detected, we may intervene by contacting the user, offering support resources, or enforcing responsible gambling measures such as limits or account suspensions.
6. Support & Resources for Problem Gambling
If you believe that gambling is becoming a problem for you or someone you know, we encourage you to seek help immediately. Professional counseling services and support organizations are available in many regions, offering confidential assistance.
In addition, our Customer Support team is trained to provide guidance and can assist you in activating self-exclusion or other responsible gambling measures.
7. Tips for Responsible Gambling
To ensure gambling remains an enjoyable activity, consider the following tips:
Only gamble with money you can afford to lose.
Set time and money limits before you start playing.
Never gamble to escape emotional distress, loneliness, or financial problems.
Take frequent breaks during gambling sessions.
Avoid chasing losses by placing larger bets.
Balance gambling with other hobbies and activities.
Never gamble under the influence of alcohol or drugs.
Educate yourself on how the games work, including understanding the odds.
8. Our Rights & Responsibilities
Parimatch-Global reserves the right to:
Suspend or close accounts if compulsive gambling behavior is detected.
Refuse service to individuals who breach our Responsible Gambling Policy.
Enforce self-exclusion measures when deemed necessary for player safety.
Cooperate with regulators and third-party organizations in matters related to responsible gambling compliance.
We are committed to continuously improving our responsible gambling initiatives, incorporating new technologies, and collaborating with experts to ensure the well-being of our users.
9. Final Statement
Responsible gambling is a shared responsibility between the operator and the player. At Parimatch-Global, we are committed to creating a safe environment where users can enjoy the thrill of betting while maintaining control. We are here to support you every step of the way, ensuring that your gambling experience remains positive and entertaining.
If you need any assistance regarding responsible gambling tools, limits, or advice, please contact our Customer Support team.
